Contact – we're here for you
Questions about buying, renting, or the club program? A technical issue? Write or call us – fast support, no endless hold music.
- Reply usually within one business day
- Human support
- real people
Contact channels
The fastest ways to reach us.
Email (support)
support@tenniix-robot.com
Best for: questions about orders, rental, technical issues.
Phone
+49 2405 6039810
Available during our support hours (see below).
Clubs & partners
vereine@tenniix-robot.com
For boards, coaches, and partners.
Press
presse@tenniix-robot.com
Material & quotes in the press area.
During an active rental you can also reach support directly from your customer account.
Availability
When we're available.
- Monday–Friday
- 9:00 am – 6:00 pm
- Saturday
- 10:00 am – 2:00 pm
- Sundays / holidays
- closed
You can send emails and the form any time – we usually reply within one business day. Outside these hours, the Help Center helps you right away.
Contact form
Write to us directly.
Fill in the fields – the more specific, the faster we can help.
Self-service
Many answers are instant.
First check the Help Center (setup, Voice Control, battery, FAQ). Questions about testing are covered by Rent: how it works, returns by Returns, and delivery times by Shipping & Delivery.
Address & legal details
Who stands behind Tenniix Germany.
Operator: [company name/legal form], [street, postcode city]. Full mandatory details in the imprint.